Genesis Trailers hereby guarantees the workmanship of all galvanized trailers for a period of 2 years under normal use. Any part found to be defective upon examination when such part is returned to Genesis Trailers will be replaced. In no event shall Genesis Trailers be liable for loss of use, loss of time, inconvenience, or other incidental damage or loss. In addition, all transportation costs associated with warranty issues will be the sole responsibility of the purchaser. The tire manufacturer covers the warranty on tires and all claims for adjustment should be made by the nearest representative of the tire manufacturer. The construction of galvanized frames is warranted for structural defects under normal use for a period of 4 years. Transportation cost to and from the factory or dealer for any warranty issue shall be the responsibility of the purchaser.
Genesis Trailers must pre-approve all warranty claims in writing prior to any replacement or service. Warranty issues without written pre-approval will be considered void. Please contact Genesis Trailers at 616-394-0895 for pre-approval regarding warranty issues.